Privacy Policy
This Privacy Policy does not apply to information that you, as a Customer, can process when you use our Services.
The following Privacy Policy (“Policy”) aims to describe how OpenZone and its affiliates (“OpenZone”, “We”, “New” or “Our/Ours”) collect, use, maintain and maintain Share information about your use of our websites (including openzone.eu This Privacy Policy (“Privacy Policy”) does not apply to information that you, as a Customer, can process when you use our Services (my.openzone.eu), services and applications (collectively called “Services”). It also describes the options available to you regarding the use, access and control of your personal data that we process.
OpenZone takes care of your privacy and is committed to building sustainable relationships based on trust and would never intentionally violate that trust. For this reason, we collect and use personal data only to the extent necessary to provide you with world-class products and services. We may collect and receive information about our Users of our Services (“Users” or “yours”) from various sources, including: information that you provide through your User Account within the Services (“Your Account”) if you register for the Services; use of services; your support tickets, live chat or other communication channels for support; and from websites, services and third-party partners. Your personal data includes information such as:
⦿ Name
⦿ Address
⦿ Phone number
⦿ Date of birth
⦿ Email address
⦿ Other data collected that can identify you directly or indirectly.
We recommend that you read this Privacy Policy in its entirety to ensure that you are fully informed. The security of your personal information is important to us. We comply with generally accepted standards to protect the personal information that is transmitted to us, both during transmission and once we receive it. If you have any questions about our practices or any of the rights described below, you can contact our Data Protection Officer (“DPO”) and our dedicated support team by writing to privacy@openzone.eu. This mailbox is actively monitored and managed so that we can provide you with an experience you can trust.
The importance of local SEO in online visibility
Local SEO refers to website optimization for location-based searches. This is especially important for businesses with a physical store or those operating in a certain geographical area. By optimizing your local SEO website, you can increase your online visibility for customers looking for businesses in your area.
Some website optimization strategies for local SEO include:
– Include your company’s address and phone number on your website.
– Create specific pages for each location on your website.
– Get links from local websites
– Encourage your customers to leave reviews on your Google My Business profile.
1. Information we collect
the information you provide.
In order to be able to use our services and other functions of our website, we will request certain personal information (for example, contact information, name, etc.). The amount and type of information we collect depends on the nature of the interaction.
Account registration.Information related to your account is collected based on the use of our service, such as your account number, purchases, renewals or expirations of products, information and customer support requests, as well as any notes or details that explain your request and our response. When you register for an account, we may request your contact information, including your name, company name, address, email address and phone number. In addition, in order to register a domain name, you may be required to provide this information to the applicant, administrative contact, technical contact person, and the invoicing contact for the domain name (collectively referred to as “information on registration of the domain name”) in order to be sent to the domain register or database of the corresponding registrars.
payment information.When you add your financial account information to your profile, it is transmitted directly (in encrypted form) to our third-party payment processor. A security icon will appear in your browser when your personal information is transferred. We do not store your financial account information in our systems; However, we have access to the subscriber information and we may keep it through our third-party payment processor.
communications.If you contact us directly, we may ask you for additional information to help us solve your questions or manage our business, such as name, email address, phone number, content of your message or any attachments you send us and any other information you Choose to provide them to us. The personal information we collect depends on the type of service, support or sales request. If we request additional personal information beyond what is required during the account registration process, we will clearly explain the reasons at the time of the request.
the information we collect when you use our services.
Web server logs.As with most websites, we automatically collect certain information and store it in log files. In addition, when you use our services, we may automatically collect certain information from your device. This information may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), reference/output pages, operating system, date and time, ClickStream data, landing page and reference URL. We use this information collected about you on our website to customize search results, diagnose problems with our server and manage our website. We also collect general demographic information from this data to help us improve our site and make your browsing and shopping experience more enjoyable. This information is not linked to any personally identifiable information unless necessary to prevent fraud or system abuse.
Cookies and other tracking technologies.Like many companies, we use browsers.CookiesOn this website, we send one or more cookies (a small file containing a string) to your computer, which uniquely identifies your browser. These cookies and similar technologies allow us to analyze trends, manage the site, We track your browsing behavior, the links you clicked, the items you purchased, the type of your device, and collect various data, including analytical data. We may also automatically collect information about your use of the functions of our services, the functionality of our services, the frequency of visits and other information related to your interactions with the Services. This allows us to offer you more relevant product offers, a better experience on our mobile sites and applications and to collect, analyze and improve the performance of our services. We may track your use on different websites and services.
use of our services.When you use our services, we may collect information about your participation and use by you, such as the use of the processor and memory, storage capacity, browsing through our services and system values. We use this data to operate the services, maintain and improve their performance and usability, develop new features, protect the security of our services and our customers and provide customer support. We also use this data to develop aggregate analysis and business information that allows us to operate, protect, make informed decisions and report the performance of our business.
customer surveys.We may periodically conduct customer satisfaction surveys. Participation in our surveys is voluntary. However, we encourage our users to participate, as they provide us with valuable information that helps us improve the services we provide and how we provide them. Your personal information, if you provide it, will be kept confidential, even if the survey is conducted by a third-party service provider on our behalf.
Testimonials.You can give us a written or verbal recommendation about our services in connection with their use (“Recommendation”). The recommendation will be a direct account of your experience with our services and we can use it at our discretion to promote them personally, in print, online and through any other media. We may also edit the brevity recommendation or for other reasons provided that the changes remain in accordance with your original recommendation. By using your Recommendation, you agree to the use of your name, first name, state of residence, voice or image and/or contact information for the publication of the Recommendation. If at any time you want us to stop using your recommendation, please contact us at privacy@openzone.eu.
social networks.Our website includes social media features (like the “I like” button on Facebook). These functions may collect your IP address and page you visit on our website and set a cookie for their proper functioning. Social media features and widgets can be hosted by third parties or directly on our website. Your interactions with these features are governed by the company’s privacy policy that provides them.
information we receive from third parties.
Third-party accounts.If you choose to link our services to a third-party account, we will receive information about that account, such as your login token, to authorize the login. If you want to limit the information we collect, please refer to the privacy settings of your third-party accounts for available options.
external partners.We may also receive publicly available information about you from our third-party partners and combine it with the data we already hold. We do this to improve our services, customize our products and services and provide you with opportunities to purchase products or services that we think you might be interested in.
Information collected from our customers.
Our customers may collect personal data in relation to the services we provide. OpenZone customers control the personal data they collect, and OpenZone will not use or disclose this data unless authorized or indicated by the Customer in the course of providing our services. If your personal data is under the control of one of our customers and you have any doubts about how they are managed, please contact them directly.
2. How we use the information
We use personal data to conduct our business, provide information and support about products and services, better understand your needs and interests, improve and develop our business, optimize services, personalize communications and ensure a quality experience for website users and services. For example, we may use your information for:
⦿ to provide, operate and maintain our services;
⦿ to measure, analyze and improve our products and services, the effectiveness of our website (and related websites) and our advertising and marketing;
⦿ to understand and analyze how you use our services and which products and services are most relevant to you;
⦿ development of new products, services, features and functionalities;
⦿ to communicate with you, interact with you and build our relationship with you, either directly or through one of our partners, including Customer Service;
⦿ to communicate with you from time to time with relevant promotions, important updates and other information about the services we offer;
⦿ to help identify and communicate product, program and service offers that may be of interest to you;
⦿ to customize content and advertising;
⦿ Monitoring survey responses. OpenZone may also contact you to highlight the changes OpenZone makes in response to your feedback.
⦿ We process your transactions;
⦿ To detect and prevent fraud and abuse of our services and system.
3. How we share the information
We only share your personal data when it is necessary for a third party to provide the requested services or needs it on our behalf. These third parties (and their subcontractors) are subject to strict terms and conditions for data processing and are prohibited from using, sharing or retaining your personal data for any purpose other than that specifically contracted (or without your consent).
providers and service providers.We may share information with third-party providers and service providers that provide services on our behalf, such as help in providing our services, for promotional and/or marketing purposes, and to provide you with relevant information such as product announcements, software updates, special offers or other information.
Aggregate information. Where permitted by law, we may use and share user information with our partners in an aggregated or anonymized form, so that your identification is not reasonably possible.
Targeted advertising.We work with third-party advertising partners to show you ads based on your activity on our websites and other websites, as well as the products you currently own. These advertising partners can set and access their own cookies, tracking pixels and similar technologies within our services and collect or access information about such an activity to provide advertising based on your browsing activity and your interests and to measure the effectiveness of advertisements.
OpenZone can use third-party platforms to display online and email advertising for OpenZone services after you have visited and left the OpenZone website. OpenZone and its advertising partners comply with the unsubscribe signals provided automatically by the user’s web browser, the user’s manual unsubscribe of online advertising in the client area -> Personal Data -> Privacy and Security or clicks on the link “Unsubscribe” from any promotional email.
analysis.OpenZone uses web analytics services to improve the usability and design of our customer experience. These tools place persistent cookies in your browser to identify you as a sole user the next time you visit our website. Each cookie can only be used by the service provider (for example, Google for Google Analytics). Google offers several additional privacy options regarding its Analytics cookies at [Link to Google Privacy Policy]. https://policies.google.com/technologies/partner-sites?hl=en
commercial transfers.The information may be disclosed and transferred to any potential buyer, successor or assignee as part of any merger, acquisition, debt financing, asset sales or similar transactions proposed or in the event of insolvency, bankruptcy or judicial administration where the information is transferred to one or more many third parties as one of our commercial assets.
according to the requirements of the law and other similar disclosures.We may also share information to (i) comply with any applicable law, regulation, legal process or government request; (ii) apply this Privacy Policy and our Terms and Conditions of Use, including the investigation of potential violations; (iii) detect, prevent or otherwise remedy fraud, security or technical issues; (iv) respond to your requests; or (v) protect our rights, property or safety, as well as those of our users and the public. This includes sharing information with other companies and organizations for fraud protection and spam/malware prevention.
with your consent.We may share information with your consent.
4. Legal basis for the processing of personal data
Our legal basis for the collection and use of the personal information described above will depend on the personal information in question and the specific context in which we collect it.
However, we will normally collect personal information about you only (i) when we need it to execute a contract with you; (ii) when the processing is in our legitimate interests and your rights do not prevail; or (iii) when we have your consent to this. We have a legitimate interest in the operation of our services and in communicating with you, as needed, to provide them, for example, to respond to your requests, improve our platform, carry out marketing activities or detect or prevent illegal activities.
In some cases, we may also have a legal obligation to collect personal information about you, or we may need such information to protect your vital or someone else’s interests.
If we ask you to provide personal information to comply with a legal requirement or to execute a contract with you, we will clarify this at the appropriate time and inform you whether or not you are obliged to provide your personal information (as well as the possible consequences if you do not do so).
5. Third party services
You can access other third-party services through our services, for example by clicking on the links that lead you to those services. We are not responsible for the privacy policies or practices of these third-party services, so we recommend that you carefully review their privacy policies.
6. Security
OpenZone is committed to protecting your information. To achieve this, we use various technologies and security measures designed to protect them against unauthorized disclosure, improper use, modification or loss. The measures we use, including the physical, electronic and administrative procedures to protect and protect the information we collect online, are designed to provide a level of security appropriate to the risk involved in the processing of your personal information. However, please note that absolute Internet security cannot be guaranteed.
7. Data retention
We retain the personal information we collect from you when we have a legitimate and ongoing legal or business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).
This could include retention periods
⦿ Tax by law, contract or similar obligations applicable to our business operations;
⦿ Preserving, resolving, defending or enforcing our legal/contractual rights; or
⦿ Required to maintain adequate and accurate business and financial records.
In order to comply with our Terms and Conditions of Use, OpenZone will retain the Personal Data for at least 30 days after a request for cancellation of the Service. Clients have the right to exercise their right to be forgotten through the Customer Area -> Personal Data -> Privacy and Security. Upon receiving such request, the personal data will be deleted, except for the data necessary to comply with the applicable legal, tax or accounting obligations.
8. ACCES
To access, view, update, delete or easily transfer your personal data (where available) or to update your subscription preferences, log in to your account through the Customer Zone section -> Personal Data. If you request the deletion of your personal data and this is necessary for the products or services you have purchased, the request will be fulfilled only to the extent that it is no longer necessary for the purchased services or is necessary for legitimate commercial purposes or to comply with the legal or contractual requirements for keeping records. If you cancel your account, any public activity carried out on it before its deletion may remain stored on our servers and may be publicly accessible.
In order to protect your privacy and security, we may take reasonable steps to verify your identity before updating or deleting your information. The information you provide may be archived or stored periodically by us, in accordance with the backup processes we carry out in the normal course of our operations, for disaster recovery purposes. Your ability to access and correct your information may be temporarily limited when access and correction could: prevent OpenZone from complying with a legal obligation; prevent OpenZone from investigating, introducing or defending legal action; lead to the disclosure of personal information about a third party; or lead to a breach of a contract or disclosure of trade secrets or other confidential commercial information belonging to OpenZone or a third party.
9. Your data protection rights in accordance with the General Data Protection Regulation (GDPR)
If you live in the EU, you have the following data protection rights:
the right of accessa copy of the information containing your personal data; OpenZone customers can access and edit their profile information through the Client Area -> Personal Data. You can also request a copy of this information through the Request for Access for data subjects section of the Client Area -> Privacy and Security -> Request for Access to the data subjects. In addition, you can object to the processing of your personal data, request the restriction of this processing or request the portability of your personal data. To exercise these rights, please send an email to privacy@openzone.eu.
The right to prevent the processing of your data for direct marketing purposes:You can withdraw your consent to the use of your personal information for marketing purposes through the Customer Area -> Privacy and Security -> Privacy Settings. You can also exercise this right by clicking on the “Unsubscribe” or “Resign” link in the marketing emails we send you.
Similarly, if we have collected and processed your personal informationwith your consentYou can withdraw your consent at any time. Withdrawal of consent will not affect the legality of any processing of your data before its withdrawal, nor will it affect the processing of your personal data based on other legal grounds than consent.
YouThey have the right to file a complaint with a data protection authority.regarding how we collect and use your personal information. For more information, please contact the Data Protection Authority of your country.
We respond to all requests we receive from people who want to exercise their rights.data protection rights in accordance with applicable data protection legislation.. .
You have the right to withdraw your consent to these privacy and security policies at any time through your Client Area -> Personal Data -> Privacy and Security. If you withdraw your consent, we will no longer be able to provide you with any service and you will have the right to cancel the service and/or exercise your right to be forgotten.
When you runThe right to be forgottenYou understand and agree that:
Your customer area and personal data will be permanently deleted.
Your web hosting accounts and services will be canceled and terminated.
All files, databases, email accounts and any other data hosted in your hosting account will be permanently deleted.
Your bills and billing information will no longer be accessible.
Your payment and credit card information will be permanently deleted.
Your support tickets and any information included therein will be permanently deleted.
10. Your options
You can use certain features of the Services without registering, which limits the type of information we collect.
You can unsubscribe to stop receiving certain promotional emails. If you want to do this, simply follow the instructions at the bottom of the email. Even if you unsubscribe, we may continue to contact you for informational, transactional, account-related or similar purposes.
Many browsers offer the option to disable cookies, which may prevent your browser from accepting new cookies or allow their selective use. Please note that if you choose not to accept cookies, some features and customization options for our services may not work. You will still receive ads, but they will not be customized to your interests.
11. Age restrictions
Our services can only be purchased by people aged 13 and over. Our services are not intended, are not designed to be consumed by and are not intended to attract children under 13. OpenZone does not consciously collect information from children under 13 years of age, and children under 13 are prohibited from using our services. If OpenZone learns that personal information has been collected from a child under the age of 13, OpenZone will make every effort to remove this information from its database. If you know or have reason to believe that a child under 13 has provided us with personal information, please contact us.
12. Changes to this Privacy Policy
We reserve the right to change this Privacy Policy at any time. If we decide to change it, we will publish those changes in this Privacy Policy and in other places we deem appropriate so that you are aware of the information we collect, how we use it and under what circumstances, if any, we disclose it. If we make any significant changes to this Privacy Policy, we will notify you here by email or by publishing a notification on our Terms and Conditions page. We encourage you to periodically consult this page for the latest information about our privacy practices.
13. International data transfers
OpenZone operates globally. We may transfer personal information to countries other than the country where the data was originally collected. These countries may not have the same data protection laws as the country where you originally provided the information. When we transfer your personal information to other countries, we will protect it as described in this Privacy Policy.
Contact us
If you need more information about this Privacy Policy, please email us at privacy@openzone.eu.
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